Sophie Rosser, 23, who was returning from a party last August, tried to raise the alarm when she noticed the blaze at the flat she shared with her Nicaraguan boyfriend Oscar Silva, 28.
She phoned him to say he should get out before running in to try to help him.
Mr Silva and the couple’s flatmate then attempted to leave via the fire escape of the building on the Isle of Dogs, east London.
But the pair found themselves beaten back by thick smoke and instead rushed out on to their balcony.
It was from there that Mr Silva saw firefighter Joseph Carter carry Miss Rosser out of the burning building, where she had breathed in smoke. Attempts were made to revive her but she died later in hospital.
Poplar Coroner’s Court heard the fire alarm system in the block of flats had been faulty for two years before the tragedy.
In October 2011, engineers from an alarms company found a number of problems, including flat batteries. But they did not have the necessary software to repair the system.
Mike Chesterton, operations director of Alpha Peerless, admitted he felt “very uncomfortable” about leaving the job incomplete but “assumed” another firm maintained the system.
The five-day inquest continues.
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