Tuesday, 22 April 2014

BBC admits to sound issues after 'inaudible' drama Jamaica Inn leaves viewers furious #CarryGobySeanKellz #FutureGroupNG via @i_amreginaldjr

VIEWERS of new period drama, Jamaica Inn, were left disappointed last night after they were left struggling to hear what the actors were saying.

Jamaica Inn, complaints, bbc, sound issues, drama, twitter, apologyViewers complained that they couldn't hear the cast in last night's Jamaica Inn[BBC]
Over 100 complaints were logged abut the issues with the sound, with many confessing that they had to turn on the subtitles or turn the volume up to the maximum to even understand what the cast were saying.
And now the BBC have admitted to knowing about the issues, but were left unable to do anything about them because the programme was already on air.
A spokesperson for the BBC said they were reviewing the episode following "issues with the sound levels."
Jamaica Inn, complaints, bbc, sound issues, drama, twitter, apologyThe BBC have revealed that last night's issue couldn't be resolved while it was on the air [BBC]
Many viewers took to Twitter to air their annoyance at not being able to hear the dialogue, with one writing: "Oh dear I know BBC1 is keen on authentic but the dialogue in Jamaica Inn is incomprehensible."
While another said: ""Jamaica Inn mumble mumble. Couldn't understand a word of inn keeper. Terrible."
Comedian Al Murray added: "Find out what happens next in Jamaica Inn by getting your ears syringed!"
The BBC later apologised to viewers and said that the "sound levels" could not be altered while the drama was on air, while revealing that it had adjusted the dialogue levels for tonight's second episode.
The corporation said in a statement: "There were issues with the sound levels last night and for technical reasons they could not be altered during transmission.
"We are adjusting the dialogue levels in episode two and three to address audience concerns so they can enjoy the rest of the drama and would like to apologise to those viewers who were affected."
Jamaica Inn, complaints, bbc, sound issues, drama, twitter, apologyThe corporation insisted that the same issues would not affect tonight's episode [BBC]
The drama was watched by 6.1million viewers and stars Downton Abbey actress Jessica Findlay.
The three-part series follows Mary Yellan who is forced to live with her aint and domineering uncle following the death of her mother.
The BBC says: "Life at Jamaica Inn challenges Mary’s black and white perceptions of morality as she finds herself living among smugglers in a lawless land where no one is quite who they seem.
"When she thinks she has witnessed a murder, Mary wonders at what cost she will stay silent."

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