Frail grandmother sent home from hospital with BROKEN NECK #TheElitePartyinJuly #IRepEntertain9jarBlog via @myentertain9jar

A FRAIL grandmother was sent home from hospital with just painkillers, after staff failed to diagnose her broken neck and fractured spine, her family have claimed.

 

Florence Frost (left, with husband Victor) and furious daughter Lynne Reynolds (right)[ARCHANT]

Florence Frost, 88, was left in agony after a bad fall in her garden, with her daughter Lynne Reynolds rushing her to Queen's Hospital in Romford, Essex.

She demanded her distraught mother be X-rayed to determine the extent of her injuries.

However, Mrs Frost's husband Victor, 90, and her daughter were left furious when she was ordered to go home by Accident and Emergency staff and given painkillers - after being told she was just "badly bruised".

Just two days later Mrs Frost was rushed back to the same hospital when her condition deteriorated.

She's now been told she'll have to lie in a bed on a ward for six to eight weeks without moving at all to limit the damage she's already suffered.

Mrs Reynolds, of Dagenham, Essex, now fears her mother could be left in terrible pain for the rest of her life.

The 55-year-old, who cares for her parents at her home, said: "One false move could have left her paralysed.

"My son and I helped her into bed and to move when she was at home - and we could even have done more damage to her as we thought it was just a bruised neck.

"We didn't have a clue it was broken."

One false move could have left her paralysed.

Daughter Lynne Reynolds

She said her distressed mother was "in a very confused state", adding: "Mum is constantly crying all day and she more or less can't move an inch.

"She's just lying in bed. It's very upsetting for me and my dad, who is 90 years old.

"They're treating her well in the ward but when she went to A&E they just sent her home.

"To treat an 88-year-old woman like that is absolutely disgusting."

Mrs Reynolds has now protested to Dagenham and Rainham Labour MP Jon Cruddas about her mother's treatment and is also writing to the £200m flagship hospital to make a formal complaint.

A Barking, Havering and Redbridge University Hospitals spokeswoman said: "We have not had any contact from Mrs Frost or her family regarding her care.

"We take patient safety extremely seriously, so we would always encourage patients to contact us to discuss any concerns they might have so we can then investigate them."